Support

We're here to help.

Questions about Khet Sathi? Need help with account deletion, privacy, or a farming feature? Reach out and we'll get back to you as soon as possible.

Contact us

Support email

sonusoumyasahu123@gmail.com

Tap the email above to open your mail app, or copy it and send us a message directly.

What we can help with

  • Account deletion and data removal requests
  • Privacy questions or data-export requests
  • AI diagnosis, scanning, and crop advice
  • App crashes, login issues, or subscription billing
  • Feedback on weather alerts, irrigation, or fertilizer plans
  • Language support and voice-assistant issues

Response times

General support

We usually reply within 24–48 hours on business days.

Urgent issues

Critical safety or security reports are prioritized and handled as soon as possible.

In-app support

You can also reach us from inside the Khet Sathi app. Open the app, go to Settings > Help & Support, and tap Contact Us to send a message directly from your device.

Before you write

If your question is about deleting your account or data, please visit the Account Deletion or Data Deletion pages first — many requests can be started instantly from there.